Regulation (EU) 2016/6791, the European Union’s ('EU') new General Data Protection Regulation (‘GDPR’), regulates the processing by an individual, a company or an organisation of personal data relating to individuals in the EU.

SCOPE
This Privacy Policy applies across duets.cloud website

Fairplay Srl is committed to protecting your privacy. This Privacy Policy explains our privacy practices for our website, www.duets.cloud on the World Wide Web (the "Site"), as well as for Fairplay Srl services that may be accessed through the normal use of our products (the "Services"). You can travel through most of our Site without giving us any information about yourself. But sometimes we do need information to provide services that you request. The following statement explains our information-gathering and dissemination practices. Please read the complete Fairplay Srl Privacy Policy.

• General Information
• How do we collect your personal information?
• What kind of information do we collect?
• Information collected by 3rd party service providers
• Information Collection and Use
• Sharing information with 3rd parties.
• If You Opt to Receive Communications, How We Will Contact You
• Site Functionality
• How to access and update your information
• How long is personal information stored
• Security of Your Information
• Correcting/Updating Personal Information

DATA PROCESSING HOLDER IS:
Fairplay Srl - Via Vincenzo Foppa n.4 - 20144 Milano - Italys
e-mail: duets@duets.cloud

GENERAL INFORMATION
Fairplay Srl may periodically update this Privacy Policy. If so, Fairplay Srl will post the updated Privacy Policy on this Site. Fairplay Srl encourages you to review this Privacy Policy from time to time for any changes.

By using this Site or any products or services provided through the Site, you expressly consent to the use and disclosure of information as described in this Privacy Policy.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION
Personal information such as name, email, usernames are collected during account creation and in events of users using our contact forms.

WHAT KIND OF INFORMATION WE COLLECT
Personal details such as Name, email, phone number are required for the contact form mail.

INFORMATION COLLECTED BY 3RD PARTY SERVICE PROVIDERS
From time to time we employ 3rd parties to provide various services to our site users. For example, we use intercom, crisp, mailchimp, sendgrid or AcMailing for communicating with our users. These services do store our users details on their system. Anonymized data is collected by analytics services such as google analytics.

PURPOSE OF COLLECTING INFORMATION

• Enable site access and provide services
• For security, preventing fraud or identity theft
• Provide product information on updates, support, fixes and new products releases to users.
• Analytic purposes such as by monitoring traffic, usage to optimize our content / placements for better user experience.

INFORMATION COLLECTION AND USE
We do not collect information from individuals under the age of 16. If you are under the age of 16, we ask that you do not submit any personal information through the Site. If we have specific knowledge that an individual under the age of 16 has submitted personally identifiable information to the Site, we will delete such information permanently and without notice.

SHARING INFORMATION WITH 3RD PARTIES
We do not share or sell any user information with 3rd parties

IF YOU OPT TO RECEIVE  COMMUNICATIONS, HOW WE WILL CONTACT YOU
Email: With your permission, Fairplay Srl will send you communications, including informative emails/newsletters about product upgrades, product updates, new products, and services. These communications provide you with special offers that may be of interest to you. Fairplay Srl uses a third-party programs of outbound email technology to send email from our servers and does not collect information about you but does collect requests to unsubscribe.

SITE FUNCIONALITY

Cookies: A "cookie" is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Site. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on our Site, you would not have to log in a password more than once, thereby saving time while on our Site. You may still use our Site if you reject the cookie.

Links: This Site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.

Newsletter: If you wish to subscribe to our newsletter, we ask for contact information such as name and email address.

UPDATING INFORMATION, DELETE AND DOWNLOADING INFORMATION
Simply log into our site and proceed to profile section to update your personal information.
For deletion of account, you can proceed to Privacy / GDPR section and submit request. Such requests will be processed within 72 hours (excluding weekends). Please note that we will retain some of your personal information as required by law.

HOW LONG IS PERSONAL INFROMATION STORED
Fairplay Srl does not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. When an delete request is made and approved, Fairplay Srl would remove all personal information from its all network sites, 3rd party services, newsletters or chat systems.

CORRECTING/UPDATING PERSONAL INFORMATION
You are free to update your information at any time directly through our Site. At your request, Fairplay Srl will change your information; we may request evidence of your identity before doing so. In as much as your information will never be used without your explicit consent, we are not able to update the email address to which you subscribe to Fairplay Srl communications on your behalf.

To change your information, or request that your information be changed / deleted, please contact us to info@duets.cloud